Mediation service

If you are not happy with the handling of your complaint, you can contact the mediation service söp. This mediation service helps to resolve disputesbetween passengers and transport companies:

Schlichtungsstelle für den öffentlichen Personenverkehr e. V. (söp)
Fasanenstraße 81
10623 Berlin
Germany

Tel.: +49 (0)30 6449 9330
Fax: +49 (0)30 6449 93310

Further information:
www.soep-online.de

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All sea routes lead to Rome! Or do they lead to Hamburg? To make sure you get to the right destination, we have embedded Google Maps on our site. For even more orientation and user-friendliness. Because whether on water or on land: Nothing works without proper maps! Of course, you can also just drift aimlessly with us.

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Captain Cookie

All sea routes lead to Rome! Or do they lead to Hamburg? To make sure you get to the right destination, we have embedded Google Maps on our site. For even more orientation and user-friendliness. Because whether on water or on land: Nothing works without proper maps! Of course, you can also just drift aimlessly with us.

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External Media (Google Maps)

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